Shipments and returns

Packages are generally dispatched within 30 days after receipt of payment and dependent on where the order is in queue and are shipped via fedex with tracking and drop-off without signature, unless otherwise specified.

Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

Your packed shipments; personalized pillow material or returned items.

We can not be responsible for personal materials shipped to us including returns. We will take every precaution to ensue proper handling for your items once in our possession.